Out of policy return template
30-85 days
Hello,
Thank you for reaching out to Strictly Hardware with your return request. Unfortunately, your return is out of the 30-day return policy. We understand this deadline may be hard to meet sometimes, and with this in mind, we still can authorize your return; however, a 20% restocking fee will be deducted from the total reimbursement due to being out of policy. Only unopened, unused items can be accepted. Items must be returned in the original sealed packaging with all the screws included. If you would like to proceed with your return given these conditions, let us know and we can definitely help you! Please respond within 48 hours of this message, or the return request will be automatically closed by the system. Thank you for choosing Strictly Hardware! (-: All returns should be sent to: Strictly Hardware Returns and Exchanges 101 Executive Dr Unit J Sterling, VA, 20166
85+ days
Hello,
Thank you for reaching out to us with your return request. Unfortunately, your return is out of the 30-day return policy and cannot be authorized at this time. We apologize for any inconvenience and wish you the best with your home improvements! Thank you (-: