Hello,
This is Anne reaching out from Strictly Hardware responding to your return inquiry. We can definitely help you return these items. I've attached the two forms you will need to complete your return. The first attachment is the courtesy pre-paid return shipping label. We offer free return shipping to all customers who order from our website. The second attachment is the Return Authorization Form. This form must be enclosed within your return package, and this simply allows us to know what order this package belongs to.
In addition, I've attached further return instructions, including our return policy is below. We generally overlook one opened item per SKU because we understand customers must try out an item. Please ensure the pulls are being returned sealed, in their original package, and are unused. Please enclose the RMA with the pulls and ship it to the following address: Strictly Hardware Returns and Exchanges101 Executive Dr Ste J Sterling, VA 20166
Should you have any questions, need recommendations or help with choosing the perfect hardware for your project, please do not hesitate to contact us - we are always here to help!
Thank you and have a wonderful day!